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NDIS

NDIS Orders Information

Are you looking to u your NDIS funding for our products? Whether you're self-managed or plan-managed, we're here to guide you through the process.

Puch with your support coordinator or plan manager for guidance if you are unsure which category you fall under.

For a smooth process, please ensure you include your NDIS participant's full name and NDIS number. You can do this in the Comments Box during checkout or as part of your Billing Details.

Self-Managed Option:

1) At the Checkout, choose the "NDIS Self-Managed" payment method and complete your order.

If you provide credit card details, you won't be charged. Payments for self-managed orders can only be made via bank transfer.

Upon completion, you'll receive an Order Confirmation email containing a PDF link to your invoice.

2) Forward the PDF invoice link to NDIS for payment processing.

3) Once the funds are received:

  • Make the payment using the details mentioned in the invoice.
  • Email us at info@smallmomentslab.com.au with your order number and name to confirm your payment.

4) Once payment is received, we'll promptly ship your order to your preferred address and provide you with a tracking number. We recommend choosing Express shipping for faster delivery.

Plan-Managed:

For plan-managed orders, the Plan Manager handles the payment process. Here's how:

1) Browse and select your items from our online store and proceed to the Checkout.

2) At the Checkout, opt for the "NDIS Plan Managed" payment method. This will allow you to complete your order without immediate payment.

3) After completing the order, you'll receive an Order Confirmation email containing a PDF link to your invoice, which includes payment details.

4) Share the PDF invoice link with your Plan Manager for payment processing.

5) Upon receiving payment, we'll dispatch your order to your specified address and provide a tracking number. We recommend choosing Express shipping for faster delivery.

Feel free to reach out if you have any questions or require assistance during this process. We're dedicated to making your NDIS order experience as seamless as possible.